Our delivery service operates every day of the week (Monday - Sunday), from 09:00 to 21:00. Delivery time within Baku city varies between 1-3 hours depending on your address. After placing your order, you will be notified of the approximate delivery time. On holidays and special days, delivery time may be longer, so we recommend placing your order in advance.

Yes, the minimum order amount for delivery within Baku city is 20 AZN. When the order amount is less than 20 AZN, a delivery fee will be charged additionally. There is no minimum order amount for store pickup. Delivery fee is determined depending on your address and will be informed to you when placing an order.

Of course! Ravira Bakery House offers customers the opportunity for custom design and personalization. Especially for cake orders, you can add your desired design, text, or image. When placing an order, note your wishes in the "Notes" section or contact us by phone (+994 70 247 30 40, +994 12 539 83 66). Our specialists will provide you with the necessary advice and prepare according to your request.

Ravira Bakery House accepts various payment methods. When placing an order, you can use the following payment methods: cash payment (on delivery or at the store), payment by bank card (online). For detailed information, contact us.

There are several ways to track the status of your order. After your order is confirmed, you will receive an order number via email. With this number, you can contact us by phone to find out the status of your order.

Yes, of course! We especially recommend placing your order in advance for large cakes, wedding cakes, or holiday orders. For cake orders, you should order at least 2-3 days in advance. For large and complex orders, this period can be up to 1 week. When placing an order, specify the desired delivery date and time, and we will prepare accordingly for that time.

If you have any problems or questions regarding your order, please contact us immediately. Phone: +994 70 447 30 40 or +994 12 539 83 66, email: info@ravira.az. Our customer service team is at your service every day of the week, from 09:00 to 21:00. When you provide your order number and describe the problems, we will offer a solution as soon as possible. In case of dissatisfaction, there is the possibility of return or replacement.